Terms & Condition
Terms & Conditions – Lunexa Fashion
Welcome to Lunexa Fashion (lunexafashion.store). By using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
Ownership
Lunexa Fashion (lunexafashion.store) is a sole proprietorship. All legal and proprietary rights of the website and its content are reserved by Lunexa Fashion.
Privacy & Personal Information
Your privacy is important to us. Lunexa Fashion collects and uses your personal information only as described in our Privacy Policy. By using our site, you consent to the collection of information such as:
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Name, email address, mobile number, and postal details
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Location and demographic information (age, gender, occupation, etc.)
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Browsing activity on the site (pages visited, links clicked, frequency of visits)
We encourage you to review our Privacy Policy carefully.
Services Overview
To place an order or register on our site, you may be required to provide accurate personal details. Your information is used only for fulfilling orders, improving customer service, and communication regarding your purchases.
Eligibility
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Services are currently available in select regions of Bangladesh.
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Persons considered “incompetent to contract” under the Bangladeshn Contract Act, 1872 (including undischarged insolvents) are not eligible to use this site.
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Users under 18 years may access the site only under the supervision of a parent or guardian. Minors cannot purchase adult-restricted items.
License & Access
Lunexa Fashion grants you a limited license to access and use our site for personal shopping purposes only. You may not:
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Copy, modify, resell, or exploit content for commercial use without written consent
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Use bots, data mining, or scraping tools
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Frame or use trademarks, logos, or branding without authorization
Unauthorized use will result in termination of access.
Account & Registration
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Customers must register and maintain accurate account details to place orders.
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By registering, you agree to receive promotional updates and newsletters. You can unsubscribe anytime via My Account or customer service.
Pricing
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All products are sold at MRP unless otherwise specified.
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Prices may change daily for commodities or fresh items.
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The price at the time of order confirmation will be final; no additional charges or refunds will apply for price changes before delivery.
Order Cancellation
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Customers may cancel orders before the delivery slot cut-off by contacting customer service. Refunds will be credited to your site wallet.
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Lunexa Fashion reserves the right to cancel orders in cases of suspected fraud or misuse. Such customers may be blacklisted.
Returns & Refunds
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We offer a “no questions asked” return policy at the time of delivery. If you are unsatisfied with the product’s quality, it will be taken back immediately.
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A credit note will be issued to your account, usable for future purchases.
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Refunds to the original payment method will be processed within 7 business days.
Delivery & Shipping
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Orders can be placed 24/7 via website or app.
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Deliveries are made between 6:00 AM – 2:00 PM (same-day delivery available).
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Free shipping on orders above ₹150.
Customer Responsibilities
By using Lunexa Fashion, you agree that:
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You will provide accurate delivery details. Extra costs due to errors will be charged to you.
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You will use our services for lawful purposes only.
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You will provide true information; false details may lead to account termination.
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You shop at your own risk and must review product descriptions carefully before purchase.
Prohibited Use
You may not use this site to:
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Post unlawful, abusive, defamatory, or obscene content
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Transmit materials encouraging criminal conduct
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Gain unauthorized access to systems
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Interfere with site functionality or other users’ experiences
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Violate copyright or other intellectual property rights
Product Colors
We make every effort to display product colors accurately. However, colors may vary depending on your screen settings.
Modifications
Lunexa Fashion may update these Terms & Conditions at any time without notice. Continued use of the site constitutes acceptance of the revised terms.
Governing Law
This Agreement is governed by the laws of Bangladesh.
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Jurisdiction: Courts in Faridabad
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Arbitration (if required): Conducted in Nagpur under the Arbitration and Conciliation Act, 1996.
Reviews & Submissions
All feedback, reviews, and submissions provided by users become the property of Lunexa Fashion. We may use, publish, or distribute them without restriction or compensation. Users must not submit unlawful, offensive, or misleading content.
Intellectual Property
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All content (text, images, designs, software, and materials) on lunexafashion.store is protected by copyright and trademark laws.
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Content may only be used for personal, non-commercial shopping.
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Unauthorized reproduction, distribution, or modification is prohibited.
Objectionable Content
By using the site, you acknowledge that some content may be deemed offensive or objectionable by others. Lunexa Fashion bears no liability for such content.
Indemnity
You agree to indemnify Lunexa Fashion, its employees, partners, and affiliates against all claims, damages, and legal costs arising from your misuse of the site or violation of these Terms.
Termination
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You may terminate this agreement by discontinuing site use.
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Lunexa Fashion may terminate access at any time without notice for violations.
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Outstanding payments or obligations will remain enforceable.
By accessing and using Lunexa Fashion, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.