Privacy Policy – Lunexa Fashion

By accessing, browsing, or using lunexafashion.store (the “Site”), our mobile application, or related services, you agree to the terms of this Privacy Policy. Please read it carefully before proceeding.

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1. Information We Collect

When you use Lunexa Fashion, we may collect:

• Personal details (name, email, phone number, address)

• Account and login information

• Order details and payment information

• Browsing activity, such as pages visited, links clicked, and device information

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2. How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Provide customer support and communicate updates

• Improve our products, services, and shopping experience

• Send promotional messages and offers (you may opt out at any time)

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3. Communication & Marketing

By registering or placing an order, you consent to receive order updates, promotional messages, and marketing communications from Lunexa Fashion.

• To opt out, you can unsubscribe via your account settings or contact customer service.

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4. Orders & Delivery

• Orders can be placed 24/7 through our website or mobile app.

• Orders placed before 11:00 PM are eligible for next-day delivery (or as per the delivery slot chosen).

• Minimum order value: ₹200

• Orders below ₹200 may incur a ₹40 delivery fee.

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5. Pricing & Billing

• Prices are updated regularly and are final at the time of order placement.

• In rare cases of billing errors, Lunexa Fashion reserves the right to issue a corrected invoice.

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6. Product Availability & Quality

• Product images are for illustration purposes; actual items may vary in size, color, or appearance.

• If a product is unavailable or fails quality checks, it will not be delivered and will be adjusted in your final invoice.

• While we strive for accuracy in quantities, slight variations (up to 5%) may occur due to product nature.

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7. Data Protection

• We do not sell, rent, or trade your personal data with third parties.

• Your information is shared only with trusted service providers for order fulfillment, payment processing, and delivery.

• We implement reasonable security measures to protect your data but cannot guarantee complete protection against unauthorized access.

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8. Changes to Privacy Policy

Lunexa Fashion may update this Privacy Policy at any time without prior notice. The revised policy will be effective once posted on the Site. Continued use of our services indicates acceptance of any changes.

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9. Contact Us

For questions, concerns, or to update your personal information, please contact our customer support team through the Site or app.

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By using Lunexa Fashion, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.